About Us

 

Miller AutoCare Center has been providing quality car care in Medford, Oregon since 1931. We are a third generation family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Medford and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Miller AutoCare Center employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Customers benefit from the extensive experience offered by shop owner Gary Miller and his sincere, attentive manner. As customers describe their vehicle’s problem, he listens carefully, takes thorough notes and asks them to complete a questionnaire for records.

After their cars are diagnosed in his exceptionally clean, well-equipped shop, Gary notifies customers of anticipated costs before proceeding with any repairs. To ensure that all work is done properly, Gary personally goes over all the work performed by his technicians.

In his ongoing effort to establish a trusting relationship with his customers, Gary believes in being completely honest. For example, if repairs are not feasible, he will recommend replacing the car.

“I’m seeking a particular kind of customer,” Gary states, “one who is not just looking for the cheapest repair prices, but one who wants to keep his or her vehicle in good shape—so it will last for 300,000 miles or more. Our thorough maintenance program will ensure that they reach that goal, and also save money by preventing costly breakdowns.”

When it comes to taking care of your car, wouldn’t you like to enjoy peace of mind? When you leave your car at Miller AutoCare Center, you can trust that the work will be done right the first time at an affordable price and in a timely manner. Once you discuss your needs with Gary, you will be convinced that your car is in professional hands. You will be rewarded with longer vehicle use, better performance and fuel mileage and fewer emissions.

Miller AutoCare Center has achieved an unrivaled reputation for providing honest, guaranteed work at affordable prices. Next time your vehicle needs attention, let Gary and his competent crew help you with your automotive service and repairs.

Please be sure to go to our Shop Specials section for our current promotions and specials.


Miller AutoCare Center is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

About NAPA AutoCare

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As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer's property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

 

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